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Device compatibility

Check device compatibility



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Check device compatibility



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Device compatibility lists

All listed devices are tested in the United States. Devices of the same model can vary from country to country and may impact compatibility.

Apple

For best performance, we recommend using the most current software version available for your device. When updating the version of software on your device, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your device.

Operating System (OS)

iPhone, iPad, iPod

  • Vitality AI, Intrigue AI & Arc AI stream on all versions of iOS & iPadOS 15 or later.
  • My Audibel app runs on all versions of iOS & iPadOS 16 or later.
  • Thrive app runs on all versions of iOS & iPadOS 15 or later.
  • Hear Share app runs on all versions of iOS & iPadOS 12 or later.

Apple Watch

  • My Audibel app runs on all versions of watchOS 9 or later.

Mac

  • Vitality AI and Intrigue AI stream on select Mac hardware running macOS Sonoma 14 or later.
Product Family Mobile Apps
Device model Edge AIVitality AIEdge AI Genesis AIIntrigue AINXG AI Evolv AIArc AISavant AI My StarkeyMy AudibelHear Circle Thrive Hear Share
iPhone iPhone 16 (Plus, Pro, Pro Max) •** •** •**
iPhone 15 (Plus, Pro, Pro Max) •** •** •**
iPhone 14 (Plus, Pro, Pro Max) •** •** •**
iPhone 13 (Pro, Pro Max, mini) •** •** •**
iPhone SE 3 •** •** •**
iPhone SE 2 •** •** •**
iPhone 12 (Pro, Pro Max, mini) •** •** •**
iPhone 11 (Pro, Pro Max) •** •** •**
iPhone XS (Max) •* •* •*
iPhone XR •* •* •*
iPhone X •* •* •*
iPhone 8 (Plus) •* •* •*
iPhone 7 (Plus) •*
iPhone 6s Plus •*
iPhone 6 •*
iPad iPad Pro 12.9" (4,5,6) •** •** •**
iPad Pro 12.9" (1,2,3) •* •* •*
iPad Pro 11" (2,3,4) •** •** •**
iPad Pro 11" (1) •* •* •*
iPad Pro 10.5" •* •* •*
iPad Pro 9.7" •* •* •*
iPad (10) •** •** •**
iPad (5,6,7,8,9) •* •* •*
iPad (4) •* •* •*
iPad Air (4,5) •** •** •**
iPad Air (3) •* •* •*
iPad Air (2) •* •* •*
iPad mini (6) •** •** •**
iPad mini (5) •* •* •*
iPad mini (2,3,4) •* •* •*
iPod iPod touch (6,7) •* •* •*
Apple Watch Apple Watch Ultra 2
Apple Watch Ultra
Apple Watch SE 2
Apple Watch SE
Apple Watch (Series 4,5,6,7,8,9)
Mac iMac (2023) •* •*
MacBook Pro 14" (2021, 2023) •* •*
MacBook Pro 16" (2021, 2023) •* •*
Macbook Air 15" (2023) •* •*
Macbook Air 13" (2022) •* •*
Mac Studio (2022) •* •*
Mac Pro (2023) •* •*

†In order to install the My Audibel app on your compatible Apple Watch, the My Audibel app must first be installed on your compatible iPhone and paired to your Vitality AI or Intrigue AI hearing aids.

*Streaming one-way audio

**Streaming two-way audio

Android

For best performance, we recommend using the most current software version available for your device.

Operating System (OS)

Streaming with Audio Streaming for Hearing Aids (ASHA) or Bluetooth Low Energy (LE) Audio.


Hearing Aids

  • Vitality AI streams on all versions of Android 13 or later. For best performance, we recommend using Android 14 or later.
  • Intrigue AI and Arc AI stream on all versions of Android 10 or later.

Hearing Aid Apps

  • My Audibel runs on all versions of Android 8 or later.
  • Thrive runs on all versions of Android 7 or later.

Caregiver App

  • Hear Share runs on all versions of Android 6 or later.
Product Family Mobile Apps
Device model Edge AIVitality AIEdge AI Genesis AIIntrigue AINXG AI Evolv AIArc AISavant AI My StarkeyMy AudibelHear Circle Thrive Hear Share
Samsung Galaxy S24 Ultra •* •* •*
Samsung Galaxy S24+ •* •* •*
Samsung Galaxy S24 •* •* •*
Samsung Galaxy S23 FE •* •* •*
Samsung Galaxy® S23 Ultra •* •* •*
Samsung Galaxy® S23+ •* •* •*
Samsung Galaxy® S23 •*** •* •*
Samsung Galaxy® S22 Ultra •* •* •*
Samsung Galaxy® S22+ •* •* •*
Samsung Galaxy® S22 •* •* •*
Samsung Galaxy® S21 FE 5G •* •* •*
Samsung Galaxy® S21 Ultra 5G •* •* •*
Samsung Galaxy® S21+ 5G •* •* •*
Samsung Galaxy® S21 5G •* •* •*
Samsung Galaxy® S20 FE 5G •*** •* •*
Samsung Galaxy® S20 Ultra 5G •*** •* •*
Samsung Galaxy® S20 5G •*** •* •*
Samsung Galaxy® S20+ •*** •* •*
Samsung Galaxy® S20 •*** •* •*
Samsung Galaxy S8+
Samsung Galaxy S8
Samsung Galaxy S7 Edge
Samsung Galaxy S7
Samsung Galaxy® Note 20 Ultra 5G •* •*
Samsung Galaxy® Note 20 5G •* •*
Samsung Galaxy® Note 20 •* •*
Samsung Galaxy® Note 10 Lite •* •*
Samsung Galaxy Note 8
Samsung Galaxy® A72 •* •*
Samsung Galaxy® A71 •*** •*
Samsung Galaxy® A70 •*** •*
Samsung Galaxy® A54 5G •*
Samsung Galaxy® A53 5G •* •*
Samsung Galaxy® A52 5G •* •*
Samsung Galaxy® A52s 5G •* •*
Samsung Galaxy® A52 •* •*
Samsung Galaxy® A51 •*** •*
Samsung Galaxy® A50 •*** •*
Samsung Galaxy A40
Samsung Galaxy A35 5G •* •* •*
Samsung Galaxy A25 5G •* •* •*
Samsung Galaxy A21
Samsung Galaxy® Z Fold6 •** •* •*
Samsung Galaxy® Z Fold5 •* •* •*
Samsung Galaxy® Z Fold4 •* •* •*
Samsung Galaxy® Z Fold3 •* •* •*
Samsung Galaxy® Z Fold2 •*** •* •*
Samsung Galaxy® Z Flip6 •** •* •*
Samsung Galaxy® Z Flip5 •* •* •*
Samsung Galaxy® Z Flip4 •* •* •*
Samsung Galaxy® Z Flip 5G •*** •* •*
Samsung Galaxy® Z Flip •*** •* •*
Google Pixel Fold •** •* •*
Google Pixel 8 Pro •** •* •*
Google Pixel 8a •** •* •*
Google Pixel 8 •** •* •*
Google Pixel 7a •** •* •*
Google Pixel 7 Pro •** •* •*
Google Pixel 7 •** •* •*
Google Pixel 6 Pro •* •* •*
Google Pixel 6a •* •* •*
Google Pixel 6 •* •* •*
Google Pixel 5a 5G •* •* •*
Google Pixel 5 •* •* •*
Google Pixel 4a 5G •* •* •*
Google Pixel 4a •*** •* •*
Google Pixel 4 XL •*** •* •*
Google Pixel 4 •*** •* •*
Google Pixel 3a XL •*** •* •*
Google Pixel 3a •*** •* •*
Google Pixel 3 XL •*** •* •*
Google Pixel 3 •*** •* •*
Google Pixel 2 XL
Google Pixel 2
OnePlus 12R •* •* •*
OnePlus 12 •* •* •*
OnePlus 11 5G •* •* •*
OnePlus 10 Pro 5G •* •* •*
OnePlus 10T •* •* •*
OnePlus 10R •* •* •*
OnePlus 9 Pro •* •* •*
OnePlus 9 •* •* •*
OnePlus 9R •* •* •*
OnePlus 8 •* •*
OnePlus 8 Pro •* •*
OnePlus 8T •* •* •*
OnePlus 7T Pro •* •*
OnePlus 7T •* •*
OnePlus 7 Pro •* •*
OnePlus 7 •* •*
OnePlus Nord N30 5G •* •* •*
OnePlus Nord •* •*
OnePlus Open •* •* •*
Sony Xperia 1V •** •* •*
Xiaomi 12T Pro •* •* •*
Xiaomi Mi 10T (Pro) •* •*
HTC 10
Huawei Nova 9 (Pro) •* •*
Huawei P30 (Pro)
Motorola ThinkPhone •* •*
Sharp Aquos Wish2 •* •*
Sharp Aquos sense5G
Redmi Note (7, 8 Pro, 9 Pro, 10 Pro)
LG V-30

*ASHA streaming capable (enabling one-way audio)

**Bluetooth LE Audio streaming (enabling two-way audio) and Auracast broadcast capable

*** Streaming may be limited due to device's operating system (OS)

†Direct streaming available through the Remote Microphone +

We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

Device compatibility may also vary by phone carrier.

Other devices

Vitality AI streams on select Windows-based personal computers (PC) running Windows 11 or later.

To determine if your Windows PC supports LE Audio:

1. Select Start > Settings > Bluetooth & devices.

2. Select Devices.

3. Scroll to the Device settings section.

4. Look for the presence of a setting titled Use LE Audio when available. Ensure this setting is turned On to use LE Audio. If this setting is not available, your PC does not currently support LE Audio.

Product Family Mobile Apps
Device model Edge AIVitality AIEdge AI Genesis AIIntrigue AINXG AI Evolv AIArc AISavant AI My StarkeyMy AudibelHear Circle Thrive Hear Share
Windows PC*

*LE Audio supported personal computers running Windows 11 or later.